Unfortunately, if you are using a Bluetooth Logitech wireless keyboard, it does not have a reset button. For this, you will need to connect the keyboard to your computer when resetting. Your resetting process will depend on the type of keyboard you are using. Resetting some keyboards is as straightforward as pressing the reset button and making some adjustments to the control settings of your computer.įor others, you need to change some keys so that the process can be successful, and usually, the process will be different for both a mac and a windows computer. You may need to reset the keyboard when trying to troubleshoot a wireless keyboard that is not working, or maybe you want to enable different languages on it. However, no matter what you want to achieve, the process may still be the same.Īlso, you may need to make some adjustments This could include getting rid of wires or any distractions that are preventing the keyboard from working. Resetting a Wireless Keyboard for Mac Step 1: Switch off the Keyboard. Press the power button for a mac computer for some time, and it will automatically turn off. Step 2: Launch the MenuĬlick on the Apple logo, which should be on the top left corner of your computer screen. The last one might be the best one to try in the case of a docking station, where space between USB connectors is usually tight.Once you click, you should be able to see a drop-down menu on the computer’s screen. Use a standard, USB-adapter cable to position your USB 2.0 wireless receiver as far away as possible from your USB 3.0 connector. Position your USB 2.0 receiver as close as possible to your wireless peripheral (mouse, keyboard, headphones, etc.). For example, if your PC has a choice of USB 2.0 connectors, use the one on the opposite side of the PC from the USB 3.0 connector. If your PC has multiple USB 2.0 connectors available, separate your USB 3.0 and USB 2.0 receivers by as much distance as possible. The 2.4 GHz ISM band is a widely used unlicensed radio frequency band for devices such as wireless routers, as well as wireless PC peripherals such as a mouse or keyboard.Īmong recommendations to mitigate the issue, posted in a Logitech wiki at Potential USB 3.0 interference: The purpose of this document is to create an awareness of radio frequency interference to wireless devices operating in the 2.4 GHz ISM band as a result of certain USB 3.0 devices and cables. Given the new details, this looks to be a case of USB 3 interference in the 2.4 GHz band.įrom Intel's note on USB 3.0 Radio Frequency Interference on 2.4 GHz Devices (page links to the full PDF download): What would be a good first choice for a fix I can try that won't hurt anything (update a driver.where?)? But I have to give it 1-2 days to make sure because the problem is intermittent. This seems to indicate that the docking station is a necessary component to reproduce the problem). So far the wireless keyboard/mouse are not malfunctioning. I rerouted the monitors to plug directly into the laptop (take this docking station out of the equation). When wireless was plugged in, it was in a USB port on the laptop itself, not the docking station Wired keyboard and wired mouse work great. It has two monitors attached to it, one by DVI and the other by HDMI. "Plugable USB 3.0" docking station that runs the DisplayLink software.They came in the same box / use the same dongle. Windows 10 Professional operating system.The mouse seems to have difficulty traveling to the top left of the screen.Sometimes, the keys get saved up and come out later all at once, and sometimes they never come out.
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